SMSF members struggling to receive early access to their superannuation under COVID-19 relief measures have been told failures to meet legal obligations are the most likely reasons for the delay.
In an update posted to its website, the ATO recognised some SMSF members who were requesting early release of super were unable to see their fund in the list of available funds on the myGov website.
In its response, the regulator noted three of the four reasons were connected to issues related to the fund and only one was due to internal processing by superannuation authorities.
“This can happen if the SMSF has overdue annual returns, has a trustee that has been disqualified, has a deregistered corporate trustee,” it said, adding the remaining reason was where a fund was newly registered and the registration process was not yet complete.
The ATO added SMSF members who could not find their fund on myGov can make direct contact with the regulator, which could assist with the early release application.
This was confirmed by ATO SMSF segment assistant commissioner Dana Fleming who confirmed overdue lodgements did not make an SMSF member ineligible for early release.
“You can still apply for early release, but you have to call us and go through an identity check and an application will be manually keyed over the phone,” she said, adding SMSFs should ensure returns are lodged to remain on the Super Fund Lookup Service.
Fleming suggested trustees who are also members of a public offer fund apply for the relief from that fund instead of the SMSF if they wanted faster access to their super benefits.
“As it can take over a month to process a SMSF registration, the quickest way for members to access their money under COVID-19 early release of super is to apply to have the funds released from their Australian Prudential Regulation Authority (APRA) fund, via the automated process in myGov,” she said.
In related news, the ATO also indicated an early release application could be cancelled at the fund level, but a determination by the regulator could not be varied or revoked.